Karen graduated from the University of Western Ontario with a Bachelor of Arts degree before finding employment with an animal pharmaceutical company in the Customer Service department. Through her connections at work, she was able to join the Oxford Bovine team as the Office Manager. Throughout the years, her duties have evolved with the addition of new office and veterinary staff. She enjoys the challenge of a busy large animal practice where she is always learning something new. She and her husband Jim live in the Ingersoll area, sharing their home with their Jack Russell Nugget.